A department and internal communication plan template is a document which is used to convey information to your stakeholders regarding multiple topics. This plan allows the business owner to make a chart of the information they want to provide to their stakeholders, its importance, context and when. It allows the organization to have a clear idea of the conversation they are about to have with their stakeholders and how they should do it. It can act as guidance for the business owner, to help them to convey their message to the other party in a professional manner without ranting about unnecessary topics. Additionally, departmental and internal communication plans really assist both parties to strengthen their relationship.
Benefits of Departmental and Internal Communication Plan:
Composing a communication plan can have multiple benefits for everyone. Some of which are as follows:
• Allows the organization to clarify their objectives and goals to their partners.
• The stakeholders or business partners are given complete transparency in their deal/contract.
• Helps the company to effectively achieve their goals by following the communication plan.
• This way, everyone on your team knows what the plan is about and has the same information as everyone else.
• Creates an impressive impact on your partners when they see how you are managing your projects by involving every team member.
How to Create a Departmental and Internal Communication Plan?
A departmental and internal communication plan was originally planned out by one of the higher authorities but it can be composed by any employee after they have been provided with all the information regarding the plan. It is generally made on an excel spreadsheet. The rows and columns allow the user to explain their plans in an orderly manner. Some of the few things that almost all communication plans include are as follows:
Communication status: Here you mention the topic that the whole conversation will be about. This is mostly the column of the table, because after you mention the main topic that the conversation is about, then you can go on and explain the other factors about it. You don’t have much space to explain the topic in this column, which is why the next column is termed as “description”.
Description: Here you are given the space to explain your communication topic to your stakeholders or business partners. This way, they can understand what exactly the topic is about and get a general idea about it.
Target audience: It is crucial to clarify which specific group of audience you are targeting depending on the services you are providing. If you don’t target the right audience for your products, you can expect a lot of loss in your sales.
Objective: Describe the objective that you want to obtain from each topic of conversation. They are basically the goal you are hoping to achieve from your actions.
Possible reactions: These are just the results you want to receive from the audience or customers once the plan has been implemented.
Appropriate time: For every task you need to specify the time when you plan on doing it. You can mention the date or just a general idea, such as next month, after six months, or after a year.
Template for Departmental and Internal Communication Plan
Source: www.csus.edu/information-resources-technology/internal/_documents/sac-state-prosci-communications-plan-template1.pdf